Richard.Taylor wrote:
Oh-- you're on an iPad. This post was about an iPhone, and it gets confusing when things suddenly change. Sometimes it's better to start a new post, since your requirements are different.
However, in this case, it's the same:
https://discussions.apple.com/content/attachment/57380d6c-19be-47bc-8778-bda38ec37cd4
Have you tried a forced restart of the iPad?
Force Re-start iPad
This is different from a simple Power Off.
Well, I thought I did, but maybe I didn’t. The forced restart procedure for an iPad without a Home button like mine (I still miss having a Home button) says to quickly press and release the volume up button, then quickly press and release the volume down button, then press and hold the top button until the Apple logo appears. I tried it many times now, and the logo never appears. I’m pressing and releasing the volume buttons as fast as I can, but my fingers are clumsy and maybe I can’t do it fast enough. I don’t know. 🤷🏻
UPDATE: Somehow I found an official Apple support page that said press volume up first. Since I operate my iPad in landscape orientation, that’s the button farthest from the top button. But the link you provided said to press the button closest to the top button first. When I did that, I was successful in forcing a restart. But there are still no Movie Preview or Disable Preview menu items under … or on the two arrows button menu.
I don’t have to upgrade Photos manually, do I? I assume it upgrades when I upgrade the OS. I mean, this movie preview stuff appeared when I upgraded to iPadOS 18.3.1, so the Photos app obviously updated with the OS…