My emails are going to the promotions folder after iOS 18.2 update

it doesn’t show how many emails. i missed tons of important emails on the first day. plus emails i sent out were hidden to others. My emails went into their promotion folder.


[Edited by Moderator]

iPhone 13

Posted on Dec 17, 2024 1:42 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2024 2:50 PM

Lawrence Finch wrote:


MASICHICK wrote:

The 18.2 update has totally ruined email. It is making it impossible to know if I am seeing all my essential emails as it is categorizing them in a very confusing way. If I am travelling or at work without access to my desktop -I am definitely going to miss important emails. I hate this feature and cannot find a way to opt out of it.
Turn off categorization: Open Mail, tap on the ⋯⃝ in the upper right, and check List View.

Yep! Problem solved. The solution has been provided many times, yet instead of reading to find the answer, some think that posting the same question is the answer. Once again you have provided the correct solution.

138 replies

Jan 3, 2025 8:39 PM in response to themisn

Yes, go into each email and change to list. 18 accounts later and my email icon shows the correct number of unread emails.

Would be better if Apple updates didn’t automatically change what we are used to. Just give us the option and instructions. We are adults, we can make our own educated choices.

all the Apple yes people talking about how wonderful this update is on this email category topic should shut their traps and let the adults talk.

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My emails are going to the promotions folder after iOS 18.2 update

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