it doesn’t show how many emails. i missed tons of important emails on the first day. plus emails i sent out were hidden to others. My emails went into their promotion folder.
[Edited by Moderator]
iPhone 13
The 18.2 update has totally ruined email. It is making it impossible to know if I am seeing all my essential emails as it is categorizing them in a very confusing way. If I am travelling or at work without access to my desktop -I am definitely going to miss important emails. I hate this feature and cannot find a way to opt out of it.
That’s twice in a row where the update has changed major features in a horrible way!! First it was the photos now the email Please apple go back to the old photos and email. Way too much just to have to get where you want. Complicated things not necessary!! One more crazy update and I’m going back to my Samsung. Which is much easier to use and navigate. Awful awful update!!!
Londoner2004 wrote:
I hate this update, it has re-directed emails & also looks like a bloody video game for toddlers - I don’t need giant colours or stickers to read an email. Please offer a plain version!!!
Have you told Apple your concerns?
Meanwhile, you may want to consider using one of the many other available email programs. Lots of people seem to like Outlook. It's very sober in design. Some might even say stuffy.
jvaughan01 wrote:
This update completely ruined email. Needs to be changed asap
To remove the icons in the list view:
To turn off Categories:
These 2 steps will return the Mail app to the way it previously worked.
Why do they think this is better? Leave alone the things that worked fine for years. Are your techs bored and come up with things to tick us off?
Lurch1977 wrote:
Doesn’t work. I logged in to one of my accounts on safari and had 188 unread emails. I never have unread emails. I check regularly. The iPhone mail app still hasn’t updated to what is on safari and I changed the password and updated it in the mail app. More apple fails on iOS 18.2… I’ve been using iPhone since the 3g and I’m ready to go android
Are you using a POP or IMAP email account? If it is a POP email account, they do not update the read emails on the different platforms. For example, I have an Xfinity POP account and reading or even deleting them in the Web Mail portal does not reflect the changes when accessing in the Mail app on the device. That is how it is supposed to work. Only an IMAP email account will update across devices/platforms.
You can check the type of mail account by going to Settings > Apps > Mail, and choose the email account to see if it shows POP email or IMAP email server settings.
Lcarrow wrote:
After this update my mail icon on iPhone now doesn’t show anything. It’s ok on iPad but if I’m just looking at my phone I would think I have no email…when I do.
I did kinda figure out how to get rid of the categories. Still irritating but at least I found missing emails. Not a happy camper.
This should help. As stated before you have a lot more customization options and it can be tailored to exactly how you want it. Unfortunately is it the customization options that cause the most confusion and previously it was a big complaint that you could not customize things on an iPhone like you are able to do on other platform. There are 2 settings that you will want to check:
Customize your Mail notifications on your iPhone or iPad - Apple Support
mrpetew wrote:
New email is dreadful have missed so many important emails now have to check all those icons ,
Or you could just turn off Categories and go back to the old list viewl
please change it everyone I know who has updated hates it what a waste of time
I don't. But again, if you don't like Categories, go back to the list view. You can do that yourself. Tap on the three dots in the upper right corner. Select List View. Have one less thing in your life to be angry about.
Garoksiz wrote:
Totally agree - cannot even begin to fathom how Apple thought this might be helpful.
Quite possibly because lots of people requested something like. Possibly because email apps that use such a layout are popular. But, if you don't like it, you don't have to use it.
Tauhou wrote:
Hi from NZ
I was so peed off with the changes to my email and found that Mark_007 had posted how to get rid of those ridiculously unnecessary icons and get emails almost back to previous.
i turned off auto updates. Tonight another update is waiting - there's a huge amount of changes that some might find irritating - I did. Suggest you read what's on list :)
Well, the iOS 18.3.1 blocks a very serious vulnerability, so you put your personal data at risk if you don’t install it. But that’s your choice.
And what is ridiculous to you are features that were asked for by many users, so, as surprising as it seems, not everyone has the same needs as you do.
Have you ever noticed that the same avatars now in Mail have been part of Messages for as long as the iPhone has been around?
Because if they didn’t default to the new features then the 99% of users who never read these release notes→What’s new in iOS 18 - Apple Support wouldn’t know about the new feature.
scoutfinchlondon wrote:
Updates are fine and needed. but why do they automatically have all these things turned on
So that people know that the changes are there.
Apple is actually moving away from helping people with disabilities by these updates.
That is a matter of opinion. Mine is different.
You can let Apple know your thoughts here:
Jranyw wrote:
Why do they think this is better? Leave alone the things that worked fine for years. Are your techs bored and come up with things to tick us off?
Because users see these features in other Mail apps such as Google Mail and send Feedback to Apple to request those same features on their iPhones. You can use the same Feedback link to request your own features or tell them you don't want any features. You also have the ability to easily turn them off. It's a win-win.
Believe it or not, there are many users who think it is better. If we let alone the things that worked fine for years we would all be using IBM PCs with MS DOS. It worked really well.
But if you don’t like it:
To remove the icons in the list view:
To turn off Categories:
These 2 steps will return the Mail app to the way it previously worked.
Thank you! This was very helpful. I turned it off! I've never complained either way. I've found there's a learning curve with some updates, but this one tortured me. 🤣🤣🤣
I’m my case the email do not show in my Yahoo but they show in Unread. Once I view them they disappear. Is there any way to go back to the pre email views without losing the rest of the update.
My emails are going to the promotions folder after iOS 18.2 update
