it doesn’t show how many emails. i missed tons of important emails on the first day. plus emails i sent out were hidden to others. My emails went into their promotion folder.
[Edited by Moderator]
iPhone 13
Lawrence Finch wrote:
MASICHICK wrote:
The 18.2 update has totally ruined email. It is making it impossible to know if I am seeing all my essential emails as it is categorizing them in a very confusing way. If I am travelling or at work without access to my desktop -I am definitely going to miss important emails. I hate this feature and cannot find a way to opt out of it.
Turn off categorization: Open Mail, tap on the ⋯⃝ in the upper right, and check List View.
Yep! Problem solved. The solution has been provided many times, yet instead of reading to find the answer, some think that posting the same question is the answer. Once again you have provided the correct solution.
Lcarrow wrote:
After this update my mail icon on iPhone now doesn’t show anything. It’s ok on iPad but if I’m just looking at my phone I would think I have no email…when I do.
I did kinda figure out how to get rid of the categories. Still irritating but at least I found missing emails. Not a happy camper.
This should help. As stated before you have a lot more customization options and it can be tailored to exactly how you want it. Unfortunately is it the customization options that cause the most confusion and previously it was a big complaint that you could not customize things on an iPhone like you are able to do on other platform. There are 2 settings that you will want to check:
Customize your Mail notifications on your iPhone or iPad - Apple Support
hoppyipad wrote:
Yes, go into each email and change to list. 18 accounts later and my email icon shows the correct number of unread emails.
Would be better if Apple updates didn’t automatically change what we are used to. Just give us the option and instructions. We are adults, we can make our own educated choices.
all the Apple yes people talking about how wonderful this update is on this email category topic should shut their traps and let the adults talk.
Well, considering that nobody reads release notes, if Apple didn’t default to the new features in apps then no one would know about them.
Found it! I didn’t see it in the thread but maybe I missed it.
After you move each Mail Account from “categories” to “list”, show ALL email count by the following:
Settings>Notifications>Mail>Customize Notifications
Toggle how you prefer!
or at least this now looks like the previous version. Will have to wait and see on Monday if it works officially.
Have you tried showing the ‘Unread’ folder in the Folder list? Seems to show all unread items, regardless of the category they’re allocated to. Seems like a simple way of tracking the hundreds of important mails you missed.
Completely concur. New update is a long way from the Apple standard I've come to expect since I bought my first Mac. That was a while ago.
1) Bad auto-categorization.
2) The requirement to hand-jam corrections one by one to set proper categorizations.
3) The introduction of new graphics in the List view that are uninformative, don't match the categorization type (which would be useful), are apparently randomly similar across very different senders (why does The UnPopulist,a Substack on politics, and Sunday Afternoons, a hat store, have the same logo - a pair of suitcases?), take up way too much screen real estate on small screens.
4) Correct numbers of emails unread don't show in Mailboxes view even when you select List View rather than categories.
Come on Apple. You guys do this on a weekend?
Here's what you need:
1) bulk categorization, so I can read a day or two of emails in list view, select them, and categorize them correctly
2) either turn off the new logos to the left of the email preview, make them user selectable, or make them reflect categories in list view so I can skim for my priorities, my transactions, etc; right now they are a negative value add - they distract and make managing mail slower
3) Make list or category view a macro choice - not one that I need to address every time I go to a different mail box
4) have the number of unread mails visible for all categories
5) when you read in categories, and delete "an" email it actually deletes multiple emails - for many of my feeds I read and keep some, delete others... delete AN email is delete a SINGLE email, not a thread, or a set of emails from a common address...
MrsSaturday wrote:
Yes very confusing I like my emails in consecutive order!
Change the view back to the list view by tapping on the three dots in the upper right corner and selecting it.
-Go to mail app
-at the top of the screen click the 3 dots
-press list view and it should put the old format back
This worked for me
Turn off categories
Tip: You can quickly view all emails in an inbox. Swipe left on the categories at the top of the inbox to open All Mail.
on your iPhone.
at the top of the screen, then choose List View.scoutfinchlondon wrote:
I don’t know why Apple automatically changes everything with updates. Can’t they just turn them off so people can choose to turn them on if they want them?
What are you trying to turn off? Automatic updates? Settings>General>Software Updates>Off.
Or do you want to turn off categories in Mail? Tap the three dots in the upper right corner of the main Mail screen. Select "List" view.
Tap the List View button once and your problem is solved. It really is not that difficult. If you simply do not want to tap that button to return to List View and think it makes more sense to use another email client instead of changing to the previous List View, then you have plenty to choose from. Search "email" in the App Store and make your choice.
nonese wrote:
Freakin put it back how it was. This category thing is unnecessary heartache and absolutely not asked for by any of Your customers
Did you read the solution provided many, many times here. You don't need to use the categories at all and it is easy to switch back to the list view you had before.
You may wonder why Apple added it in the first place. This feature has been available on other Mail clients, such as gMail, for a while now and whenever a user finds something that another app can do, they send feedback to Apple to include that feature. Apple listens to the feedback provided and many times you will see updates that originated from user feedback You can also send feedback to Apple too.
There seems to be 2 types of users. One set that never wants anything to change and the other that feels Apple is falling behind by not having features that are common elsewhere. At any moment in time, one of those types of users will not be happy.
Believe it or not, there are many users who think it is better. If we let alone the things that worked fine for years we would all be using IBM PCs with MS DOS. It worked really well.
But if you don’t like it:
To remove the icons in the list view:
To turn off Categories:
These 2 steps will return the Mail app to the way it previously worked.
I think I fixed it for me-I found a way to go back to list view. Now I see my all my emails as they come into my mailbox but it still has stupid icons by each one.
Go to your inbox press the three dots …….. then switch to list view
Jsstewar wrote:
I’m my case the email do not show in my Yahoo but they show in Unread. Once I view them they disappear. Is there any way to go back to the pre email views without losing the rest of the update.
No, you cannot go back but you can fix the problem. But, as it is a Yahoo account, you need to solve it with Yahoo.
Are you using the Yahoo app, or the Apple Mail app? And I’m not sure what you mean by showing in unread.
My emails are going to the promotions folder after iOS 18.2 update
