How can I fix my iPhone 12 screen issues after drop?

Screen randomly bright white and restarts after a heavy drop.

battery not recognised or charging


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Dec 22, 2024 5:00 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2024 5:57 AM

Hello,


We, just users like you, cannot diagnose those kinds of issue remotely, sorry.

I suggest that you contact Apple Support directly (they have tools to test your device remotely), using this link:--> Contact Apple for support and service , or (even better) make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

3 replies
Question marked as Top-ranking reply

Dec 22, 2024 5:57 AM in response to Troyberg3

Hello,


We, just users like you, cannot diagnose those kinds of issue remotely, sorry.

I suggest that you contact Apple Support directly (they have tools to test your device remotely), using this link:--> Contact Apple for support and service , or (even better) make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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How can I fix my iPhone 12 screen issues after drop?

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