Is Apple Trade-In an absolute scam?

I've always received the amount I was offered on Apple trade ins. However, I go directly to the Apple Store. That's the only way they can look over your trade in to see if there is anything wrong with it - BEFORE you decide if you want to trade it in. Sometimes people like to think their used items are in better condition than they actually are, and when looked over they find things wrong.

PS1 wrote:

Scammed. I purchased an iPad and was offered $115 for trade-in. Mailed in and got a reply about "white spots" on screen and offer changed to $0. Scam. Screen is perfectly fine.

Have it sent back to you. Usually you also get a photo of the white spots seen on the screen. You may consider it perfectly fine, but condition is entirely subjective. It you are looking for an on the spot trade-in value, then take it to the Apple Store where you don't have to worry about having the value downgraded after it has been evaluated. Those are the 2 trade-in options. I understand not everyone has an Apple Store near them, but that is the only way to have the device physically evaluated to get the exact trade-in value.

I had a similar experience. I had it returned to me and posted about it and included a photo of a perfect screen resolution, without streaks and a burnt in image that was listed as the reason the trade in value went from 120 to zero. From reading these posts, seems like you have to do this at the Apple store and not on line.

Update: I received my iPad back & thought it would probably a long shot, but took it to the Apple store. The guy that helped me was awesome, I got $80 of the $115 (time penalty), which was fine with me. He said he didn't know what the mail in trade-in people were thinking as he didn't see the "spots" either. As has been stated previously, better outcome going in-store...

⇡ What makes you believe that?

Important:

• Before you sell.
• Apple Trade-In Here.

NOTE:

I traded my previous iPhone for the new model a few months ago and here’s how: ⇣

1. I purchased the new iPhone online.
2. I picked up my order from my local Apple Retail Store.
3. I set it up from home, including wireless device-to-device transfer.
4. I traded in my previous iPhone at my local Apple Retail Store and got the trade-in value (including tax) refunded on my original payment method.

Good luck! 👋🏼😉

Whether you get the offered value MOSTLY depends on whether you were completely honest about condition.

They are processing a LOT of trade-ins, so of course there will be (what seems like) a lot of stories told about horrendous things that happened to isolated people. The actual percentage of troubled trade-ins appear to be quite small.

As stated in the instructions, you are free to decline the reduced offer, and they will return your device to you at no charge. Then you can make other arrangements to sell the device yourself.

I have been trading in products with Apple for years now as I use the value in my old/used models towards the price of newer devices, never had an issue always been given the value they have promised and been a smooth transaction every time.

Cheers, Lofty.

Scammed. I purchased an iPad and was offered $115 for trade-in. Mailed in and got a reply about "white spots" on screen and offer changed to $0. Scam. Screen is perfectly fine.

nobody likes surprises. if you know a way to better determine this, like running that white spots test as you put it in the box, you could suggest that here:

Product Feedback - Apple

I have one more thing to suggest: ⇣

Good luck! 👋🏼😉

Hello~ That’s great. Thanks for taking the time to post back and let everyone know about your positive experience.

~Katana-San~