The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Just saw the thread with the above title. I had the same problem, but if your old Mac is still showing up on your new email's find my -- go to iCloud via the web browser and then go to find my and you'll be able to erase it from there.
Thank you! this was happening when i was trying to factory reset my old mac mini 2018, i went onto my new mac mini that i purchased and to find my and selected erase. this factory reset my old mac just like that, no need to enter my nonexistant email password!
Old APPLE ID email signed into Find My? Thread Cont.
