Why did my identity verifacation fail?
My father was sending me money, Apple pay said I need to verify my identity then It comes out as failed and my account is now Restricted. What am I supposed to do.
iPhone 14, iOS 18
Question marked as
Review the information provided here and it also contains a link to contact GreenDot Bank.:
If your Apple Cash account is restricted or locked - Apple Support
Accounts will be restricted when:
- there are other Apple Cash cards tied to the same SS#
- The name on your account is not the name used for verification
- Fraud has been detected
- Transactions have occurred that violated Apple Cash Terms of Use, such as using it to send cash through Messages to others for commercial services or for violations related to cryptocurrency or online betting transactions.