iPhone 13 mini saying "unknown battery"

My iPhone 13 mini has the popup "unknown battery" even though i've never had it serviced, it also says that i have 1% even if i've been charging it for 40+ minutes. Does anyone have similar situations, if so, how did you solve it ?

iPhone 13 mini, iOS 18

Posted on Dec 23, 2024 4:02 PM

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Question marked as Top-ranking reply

Posted on Dec 23, 2024 4:10 PM

Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop to have the battery checked and replaced.


You can find a list of authorized service shops in your area using this link:


Find Locations




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iPhone 13 mini saying "unknown battery"

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