phone panic shuts off every 3 minutes (Prs0 sensor "missing")

Sensors in the iPhone are broken, ran analytics to find out it is the Prs0 sensor that is causing the issue. This causes the iPhone to reset every 3 minutes. I'm not concerned about repairing the iPhone, but I am desperately trying to get a backup of the data, which is very hard to do with only 3 minutes at a time. Is there anyway to get a backup with a semi-unresponsive device? Even on a computer I can't backup since the phone keeps resetting.

iPhone 12, iOS 17

Posted on Dec 23, 2024 5:38 PM

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Dec 23, 2024 8:17 PM in response to gracepowel

A normal user like me does not want to know what these analytics/diagnostic data mean.

These are meant for diagnosis when the iPhone goes for service or repair at the Apple Authorised Service Center.


Check for Conflicting Apps: If the issue started recently after installing a new app, try uninstalling it and see if the problem persists.


While I wouldn't personally act on the Analytics report you provided, I encourage you to explore it for potential improvements. Taking this step is unlikely to have negative consequences and may boost your confidence. --> General Troubleshooting iPhone Issues: St… - Apple Community



This may help you --> Share analytics, diagnostics, and usage information with Apple



If you are experiencing some serious issue in the function of the iPhone then...


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Apple Repair and Repair Status Check - Official Apple Support


Apple Authorized Service Provider


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Alternatively, you may ...


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



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phone panic shuts off every 3 minutes (Prs0 sensor "missing")

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