Unable to input billing address in Apple Account

Whenever I go to download an app, a pop up appears saying I haven’t finished my Apple account. I click review, sign in, select my country and get to the page where you input a payment method and a billing address. I input my card and billing address and click continue. The billing address boxes become outlined in red and a red pop up appears; I have apparently not input my street address, phone number area code, state, city, phone number, or zip code. I’m looking at it. I have input previously listed information. I have shut my computer off, logged out, restarted it; nothing has worked. I have my card and billing address already in my wallet and Apple Pay thing in the settings. Why does this happen and how do I fix it?



[Re-Titled by Moderator]

MacBook Pro 14″

Posted on Dec 23, 2024 8:24 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2024 10:28 PM

Re: Unable to input billing address in Apple Account : Why does this happen ...


The address you are listing as your billing address, and the address used on the card with your provider may not match. I could be wrong. (Apple seems to require that the two addresses are the same.)


Re: ".... and how do I fix it? "


Check the addresses you have listed as billing address is the same as listed for your cards.

ie: check the address on a card-provider statement, or online card-provider account.


You can check and edit your account details online if needed:

Apple Account Log-in page: https://account.apple.com/


If needed: Apple Account - Official Apple Support (info. / support / contact options etc.)


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3 replies
Question marked as Top-ranking reply

Dec 24, 2024 10:28 PM in response to Sara_81

Re: Unable to input billing address in Apple Account : Why does this happen ...


The address you are listing as your billing address, and the address used on the card with your provider may not match. I could be wrong. (Apple seems to require that the two addresses are the same.)


Re: ".... and how do I fix it? "


Check the addresses you have listed as billing address is the same as listed for your cards.

ie: check the address on a card-provider statement, or online card-provider account.


You can check and edit your account details online if needed:

Apple Account Log-in page: https://account.apple.com/


If needed: Apple Account - Official Apple Support (info. / support / contact options etc.)


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Unable to input billing address in Apple Account

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