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What should I do if my iPad 2022 keeps crashing?

Good day, could someone please help me with the iPad 2022 10.9? I bought a gift for my son for Christmas and everything is wrong when I start the iPad. It crashes and doesn't respond and seems to be frozen. I clicked on the software update but unfortunately that didn't help either. I also tried resetting the iPad with the lower and upper volume buttons and then held the iPad power button for a long time. Unfortunately, nothing helped and the iPad is still not working. Thank you for your help :) Merry Christmas




[Re-Titled by Moderator]

Posted on Dec 24, 2024 12:06 PM

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3 replies

Dec 24, 2024 11:32 PM in response to Sotek6


Perhaps to inquire of that independent reseller of Apple products

IF they would accept your purchase back. Either in return for one

that works as it should; or full-credit for an unquestioned new one.


Doubt they'd offer Official Apple Store's 14-day no-questions-asked

return policy. - Few go that far, in defective merchandise adjustment.


But they might surprise you, and they'd like to keep their business

reputation as positive as possible. A higher-up management staff

may prefer to keep their customer base happy, if that matters..


Dec 24, 2024 3:26 PM in response to Sotek6

Sotek6 wrote:

Good day, could someone please help me with the iPad 2022 10.9? I bought a gift for my son for Christmas and everything is wrong when I start the iPad. It crashes and doesn't respond and seems to be frozen. I clicked on the software update but unfortunately that didn't help either. I also tried resetting the iPad with the lower and upper volume buttons and then held the iPad power button for a long time. Unfortunately, nothing helped and the iPad is still not working. Thank you for your help :) Merry Christmas

Where did you buy this ipad from?

What should I do if my iPad 2022 keeps crashing?

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