Cannot factory reset old iMac with High Sierra

I have an old Imac with high sierra, it won't let me reset it so I can give it to my grand daughter, I can select the hd drive in utilities but won't let me erase the volume?

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iMac 21.5″, macOS 10.13

Posted on Dec 26, 2024 2:52 PM

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dialabrain

Level 10

137,909 points

Posted on Dec 26, 2024 3:33 PM

See if this helps: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

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dialabrain

Level 10

137,909 points

Dec 26, 2024 3:33 PM in response to Alsafc777

See if this helps: What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

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Cannot factory reset old iMac with High Sierra

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