New MacBook Pro M4 freezing

Why in the heck is my $3k brand new computer freezing up with only a few apps open? This is ridiculous. My Macbook air was better. And why is it that only option I have through support is to make appointment to store. I just want to talk to someone and figure why this computer is horrible but supposed to be so high powered?


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 15.2

Posted on Dec 28, 2024 5:56 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2024 2:26 PM

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the System ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


Use Etrecheck Pro for free:

http://Etrecheck.com



then start a reply on the forums, click the additional text icon, and PASTE


...

Similar questions

5 replies
Question marked as Top-ranking reply

Dec 29, 2024 2:26 PM in response to Bees_Lives_Matter

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the System ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


Use Etrecheck Pro for free:

http://Etrecheck.com



then start a reply on the forums, click the additional text icon, and PASTE


...

Dec 29, 2024 7:33 AM in response to Bees_Lives_Matter

A virtual private network, or VPN, is a private connection over the Internet from a device to a specific network.  VPN technology is widely used in corporate environments. If you need to be "present" on an institutional network, a VPN is a great tool for accomplishing this. it is generally issued and controlled by the institution.


Almost all other uses are a SCAM. There is generally no need for you to have a private connection to a VPN vendor's Network, except to make it easier for them to harvest your data to sell.


If VPN vendors just stopped there, it would be bad. But many of these packages also insist on scanning all your files, non-stop, -- nominally looking for viruses, but who knows for sure what data they are harvesting. Their non-stop file reading punishes your computer's performance in the process.


Some also break into your other secure connections so they can be FIRST to examine your data, often leaving your Mac MORE vulnerable to attack.


https://gist.github.com/joepie91/5a9909939e6ce7d09e29


Dec 29, 2024 1:27 PM in response to Grant Bennet-Alder

All VPNs are a scam (except for institutional use): This is an exaggeration. Many people use VPNs for legitimate reasons like:

* Privacy: VPNs mask your IP address, making it harder for websites and advertisers to track you.

* Security on public Wi-Fi: VPNs encrypt your data, protecting it from potential eavesdropping on unsecured networks.

* Bypassing geo-restrictions: VPNs can allow you to access content that may be blocked in your region.

* Constant file scanning: Reputable VPNs don't constantly scan your files. Some offer antivirus features, but these typically work by scanning files when accessed or downloaded, not by continuously monitoring your system.

* Breaking into secure connections: This is a serious accusation with no evidence to support it. Reputable VPN providers work to enhance your security, not compromise it.

Regarding NordVPN:

* NordVPN is a well-known and generally trusted VPN provider. It has been independently audited to confirm its no-logs policy.

* It's unlikely that NordVPN is directly causing your MacBook Pro to freeze. Freezing can have various causes, including software conflicts, macOS bugs, or even hardware issues.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New MacBook Pro M4 freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.