Unauthorized e-sim change request on iPhone

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Unauthorized e-sim change request on iPhone

It looks like my new iPhone and e-sim have been hacked. I received a message this morning about a request for an e-sim change which wasn’t from me. Since then I’ve been inundated with messages about my FB password being changed and other codes being used/sent. We’ve tried to phone Apple Support but the office is closed! What should I do?

[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Dec 29, 2024 10:55 PM

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Answer 1

Dec 29, 2024 11:41 PM in response to Gailaw

If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...

Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
Don't share Apple IDs
Don't Jailbreak
Don't share sensitive information pertaining to your device
Don't give in to Phishing
Don't plug in your device in Airports and Public places through third-party cables and trust the device. Beware of Juice Jacking. (Especially in India)
Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.

If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.

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Unauthorized e-sim change request on iPhone

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