iPhone 8+ stuck in iCloud update loop

I’m trying to look back at some old memories I have on my iPhone 8+ and a pop up shows saying i need to log into iCloud so I clicked to log in but then it says I can’t log in because the device needs to be updated. Okay go to update and it won’t update because it needs to be signed in. What do I do to get around this ??



[Re-Titled by Moderator]

iPhone 8 Plus, iOS 14

Posted on Dec 30, 2024 1:35 PM

Reply
1 reply

Dec 30, 2024 9:08 PM in response to lmsumm

To login you don't have to update the iOS


Apple ID and Activation Lock


iCloud uses Apple ID credentials.


If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support


If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support



If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8+ stuck in iCloud update loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.