What should I do if my iPhone 14 won't turn on?

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Level 1

14 points

What should I do if my iPhone 14 won't turn on?

This happened once before recently and the screen finally responded to my button holding, but this time it’s staying black. I charged the phone overnight and now the screen doesn’t respond. When I hold the volume up and power buttons together (or volume down) nothing happens. When I hold just the power button, I get the regular response as if Siri is there listening for a command. But nothing on the screen.

i just tried Find My Phone and it plays the sound fine.

[Re-Titled by Moderator]

iPhone 14

Posted on Dec 31, 2024 3:06 AM

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Answer 1

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ProustGiulio

Level 10

211,348 points

Dec 31, 2024 3:17 AM in response to rxwiz775

It sounds like a hardware (screen? digitizer? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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What should I do if my iPhone 14 won't turn on?

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