Can I return my iPad Air without a receipt?
Can I return my ipad air to the store where I bought it for checkup even without a receipt. It does'nt charge the pencil thru magnetic
[Re-Titled by Moderator]
iPad Air, iPadOS 18
Question marked as
First make sure that the problem is with the iPad (and not the Apple Pencil), then, if you bought those products at an Apple Store or Apple Authorized Reseller, you have 14 days (from the date of purchase) to return them and ask for a refund.
In any case, if the product is covered by warranty, you can make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.