Not able to turn on app refresh.Greyed out

not able to turn on app refresh in settings- general


Posted on Jan 2, 2025 4:15 PM

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Posted on Jan 2, 2025 4:25 PM

Here are 2 possibilities:

  • You have Low Power Mode turned on
  • Screen Time restrictions are preventing you from turning it on. Go to Settings > Screen Time > Content & Privacy Restrictions > Background App Activities, and make sure that is set to Allow.
2 replies

Jan 2, 2025 7:56 PM in response to nambizi

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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Not able to turn on app refresh.Greyed out

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