I cant change my screen time pass word HELP

I dont remember my code my entire phone is locked. i CANT enter my normal Apple ID to change it, it says its "wrong" even if I changed my password AND added a new Email what do I do know??? i also cant FORCE reset my phone to fix it it doesn't work either.

idk what to do I've tried EVERYTHING

iPhone 13 Pro, iOS 18

Posted on Jan 6, 2025 8:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2025 10:17 PM

Hi tristian47

welcome to te Apple (user-to-user) Community!


Re: "I cant change my screen time pass word"


Am no expert in this area, yet your request deserves some response.

See: How to reset the ScreenTime passcode for your personal device

What to do: If you forgot your Screen Time passcode - Apple Support

_________________________________________________

Re: "I dont remember my code my entire phone is locked".


For an iPhone "unavailable" message or a "security Lockout" screen:

See: How to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

Eg: says:

  • "Your device needs to be connected to a cellular or Wi-Fi network.*
  • You'll need your Apple ID and password that you used to set up your device."

and

"On your iPhone, the Forgot Passcode? option appears when you have a device that uses iOS 17 or later and you are connected to a cellular or Wi-Fi network."

________________________________________________________________________________________________

Re: "i CANT enter my normal Apple ID to change it, it says its "wrong" even if I changed my password AND added a new Email what do I do know???"


Which Apple ID did you use to set-up the iPhone ?


You would likely have used your correct Apple ID and Apple (ID) Account password to log-in here ?

They would be in use for FaceTime and Messages, iCloud if your use it, App Store, etc.


It may take 24 hours for the new password and email you changed to update everywhere it is used:

_______________________

If you forgot your Apple ID:

See what to do: If you forgot your Apple Account primary email address or phone number - Apple Support

or

If you forgot your Apple Account password: Verify your account information to reset your password

Go to: https://appleid.cdn-apple.com/iforgot/

__________________________________________________________

Re: i also cant FORCE reset my phone to fix it it doesn't work either. idk what to do I've tried EVERYTHING


iPhone doesn't know whether you are you as the owner, or whether someone is trying to illegally gain access.

We can not guess what your have or have not tried ... hope something above helps


Else: You may want to reach out to Apple's iPhone Support via their website: iPhone - Official Apple Support

There's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of their website (link below):


All the best :-)

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 6, 2025 10:17 PM in response to tristian47

Hi tristian47

welcome to te Apple (user-to-user) Community!


Re: "I cant change my screen time pass word"


Am no expert in this area, yet your request deserves some response.

See: How to reset the ScreenTime passcode for your personal device

What to do: If you forgot your Screen Time passcode - Apple Support

_________________________________________________

Re: "I dont remember my code my entire phone is locked".


For an iPhone "unavailable" message or a "security Lockout" screen:

See: How to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support

Eg: says:

  • "Your device needs to be connected to a cellular or Wi-Fi network.*
  • You'll need your Apple ID and password that you used to set up your device."

and

"On your iPhone, the Forgot Passcode? option appears when you have a device that uses iOS 17 or later and you are connected to a cellular or Wi-Fi network."

________________________________________________________________________________________________

Re: "i CANT enter my normal Apple ID to change it, it says its "wrong" even if I changed my password AND added a new Email what do I do know???"


Which Apple ID did you use to set-up the iPhone ?


You would likely have used your correct Apple ID and Apple (ID) Account password to log-in here ?

They would be in use for FaceTime and Messages, iCloud if your use it, App Store, etc.


It may take 24 hours for the new password and email you changed to update everywhere it is used:

_______________________

If you forgot your Apple ID:

See what to do: If you forgot your Apple Account primary email address or phone number - Apple Support

or

If you forgot your Apple Account password: Verify your account information to reset your password

Go to: https://appleid.cdn-apple.com/iforgot/

__________________________________________________________

Re: i also cant FORCE reset my phone to fix it it doesn't work either. idk what to do I've tried EVERYTHING


iPhone doesn't know whether you are you as the owner, or whether someone is trying to illegally gain access.

We can not guess what your have or have not tried ... hope something above helps


Else: You may want to reach out to Apple's iPhone Support via their website: iPhone - Official Apple Support

There's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of their website (link below):


All the best :-)

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I cant change my screen time pass word HELP

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