Banned from Snapchat on iPhone 11

You have to contact Snapchat and ask them. Snapchat is not an Apple product, and this is not an Apple issue.

You purchased a used phone that was banned from Snapchat because the previous owner violated their terms of agreement. Snapchat will most likely have permanently banned the phone from their use.

If this is an issue for you, see if you can return it and get your money back.

This has nothing to do with Apple.

Whoever you bought the phone from was banned by SnapChat. But SnapChat bans not only the user account, but they also ban the device.....the iPhone 11.

Whoever sold you the phone knew this of course, but they never bothered to tell you about it.

You need to return the phone for a refund. It cannot ever be used to access the permanent ban that SnapChat has applied to the iPhone 11.

If this was a previously owned iPhone and that owner was banned from Snapchat there is nothing you can do about it. Snapchat is the only social media service that actually bans devices, not just users.

Snapchat is very strict about enforcing its Terms of Use. This link explains their procedures and enforcement strategy→My Snapchat Account is Locked.

But basically, When Snapchat bans a user they also ban the device that was used to access Snapchat. If it wasn’t a permanent ban your account will be usable after the duration of the ban. Otherwise you will never be able to use Snapchat again from the device that was banned, and if you try to access it with the same account or information that can be associated with that account (such as name or phone number) from another device, that device will be banned also.