3 month free Apple TV not working

I just purchased a brand new MacBook Air, and it comes with 3 months free Apple TV. I have never subscribed to Apple TV before. I got the email and click the button that said "accept 3 months free". it opens up a blank page, then opens up my Apple TV tab, but everything empty. nothing going on in there.


has anyone encountered this? and or can some help me fix the issue through experience?


I was really looking forward to it, and got a bit bummed out wen it didn't work.

MacBook Air 13″, macOS 15.1

Posted on Jan 9, 2025 9:54 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 5:36 AM

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the option to accept the offer to appear.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ The last section says to contact Apple if the prior steps didn’t bring a solution. They can assist.

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Question marked as Top-ranking reply

Jan 10, 2025 5:36 AM in response to mahogany117

Note that for Macs, users have to additionally sign in to the TV app (menu Account), for the option to accept the offer to appear.


Read here how to redeem: Apple TV+ offer - Apple

Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support

↳ The last section says to contact Apple if the prior steps didn’t bring a solution. They can assist.

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3 month free Apple TV not working

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