Why is BritBox not working on my Apple TV?

my britbox works on my ipad but not my apple tv why?


[Re-Titled by Moderator]

iPhone 8 Plus, iOS 16

Posted on Jan 11, 2025 7:34 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2025 8:17 PM

There a various types of subscriptions, and they are not exchangeable. Each type has different terms and conditions, different perks and limitations.

  • If you subscribed to BritBox in the BritBox app on an Apple device, then that subscription is available in the BritBox app on any of your Apple devices. You may need to “Restore Purchases” on secondary devices, instead of signing in. It wouldn’t be available on third party devices.
  • If you subscribed to BritBox in the Apple TV app as in-app channel, then that subscription is available in the Apple TV app on any of your devices.
  • If you subscribed to BritBox with BritBox directly (on the web), then that subscription is available in the BritBox app on any of your devices.


On what model device are you trying to access this? On a smart TV, or on an Apple TV box, or on a third party streaming device?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 11, 2025 8:17 PM in response to Fishes22

There a various types of subscriptions, and they are not exchangeable. Each type has different terms and conditions, different perks and limitations.

  • If you subscribed to BritBox in the BritBox app on an Apple device, then that subscription is available in the BritBox app on any of your Apple devices. You may need to “Restore Purchases” on secondary devices, instead of signing in. It wouldn’t be available on third party devices.
  • If you subscribed to BritBox in the Apple TV app as in-app channel, then that subscription is available in the Apple TV app on any of your devices.
  • If you subscribed to BritBox with BritBox directly (on the web), then that subscription is available in the BritBox app on any of your devices.


On what model device are you trying to access this? On a smart TV, or on an Apple TV box, or on a third party streaming device?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

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Why is BritBox not working on my Apple TV?

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