Unauthorized charges for a subscription from Apple
I need refund as I did not subscribe
[Re-Titled by Moderator]
iPhone X, iOS 16
I need refund as I did not subscribe
[Re-Titled by Moderator]
iPhone X, iOS 16
You can try and request a refund here:
Request a refund for apps or content that you bought from Apple - Apple Support
Refunds are not guaranteed since the purchase requires authentication with your personal information. At times Apple may offer a compassionate refund, but it is never expected
That is why you need to find out how that could have happened and may require you to:
What did you determine the subscription was for when viewing your Purchase History or stopped the subscription? That information is also provided by the link suggested by shoeluvr13.
View your purchase history for the App Store and other Apple media services - Apple Support
View or cancel app subscriptions on iPhone - Apple Support
After determining what the subscription was for it is usually easy to figure out how the charged occurred, whether it was from a Free Trial or another Family Member that has your information to make that purchase. With the Free Trial you would have some indication about the subscription and whether or not you forgot to cancel it before it became a subscription. Without any of that, it only points to your Debit Card being compromised.
You can try and request a refund here:
Request a refund for apps or content that you bought from Apple - Apple Support
Refunds are not guaranteed since the purchase requires authentication with your personal information. At times Apple may offer a compassionate refund, but it is never expected
That is why you need to find out how that could have happened and may require you to:
What did you determine the subscription was for when viewing your Purchase History or stopped the subscription? That information is also provided by the link suggested by shoeluvr13.
View your purchase history for the App Store and other Apple media services - Apple Support
View or cancel app subscriptions on iPhone - Apple Support
After determining what the subscription was for it is usually easy to figure out how the charged occurred, whether it was from a Free Trial or another Family Member that has your information to make that purchase. With the Free Trial you would have some indication about the subscription and whether or not you forgot to cancel it before it became a subscription. Without any of that, it only points to your Debit Card being compromised.
Do you see this in your subscriptions? See Get help with charges from apple.com/bill - Apple Support
It is important to find out how that could have happened as it may indicate you have much more serious problems. Any subscription or free trial that becomes a subscription can only be started by someone who has access to your phone and double clicked the side button with the amount showing on the screen, followed by verification with your Passcode.
If this is a case where you did sign up for a Free Trial and forgot to cancel before it became a subscription, then that is a completely different issue. What information was gained about the app when viewing your Purchase History?
This has nothing to do with Apple Pay. All of the billing and payments go through your Apple Account and there is a support community of fellow users dedicated to helping with issues similar to yours.
Apple Account - Apple Community
I’m requesting the moderators move your post to the community that will best be able to assist you.
You aren’t talking to Apple here, this is a public forum and we are just customers like you. You need to follow the instructions in the links we’ve provided you.
1_George wrote:
This does not make any sense all I need is my refund otherwise I will not stop posting it here
I have posted the link for you to follow to request a refund. If you get one it is up to Apple, not us. It seems odd that the refund is the only concern as you may have a much more serious problem on your hands if you have no idea how this happened. Are we missing something?
So how can I get my money refunded since I have no idea about this subscription
This does not make any sense all I need is my refund otherwise I will not stop posting it here
Unauthorized charges for a subscription from Apple