I have an Apple Watch series 9, I have had it for right at a year. It only holds a charge for a few hours. I have sent it in for repair and they said there were no issues. It is still will not hold a charge! I don’t know what to do next
[Re-Titled by Moderator]
Apple Watch Series 9, watchOS 11
Sounds like the self-discharge is so bad that it ran down totally overnight.
Put it on charge til it gets to 100% then repeat the test for only 4 hours. You need to power it up enough to screenshot the graph.
I think we are getting somewhere.
if it was me then I would look in the settings->battery->battery health
if it's under 80% they advice you get the batt replaced
OK you explain to apple support that the battery is discharging itself at a rapid rate, include a printout of this thread, my user tip and the screenshot.
If you are out of warranty cover then all it will do is help you get the battery replaced for the usual $99 fee, which they will not normally approve with battery health greater than 79%.
If it is in warranty or you pay for applecare+ it should be free.
So after 2 weeks, 2 senior advisors, several calls and trouble shooting galore, I am told it’s going to cost me $300+ to send in my watch for a second time to have it looked at! I was told by one senior advisor that battery drain for no reason seems to be a common issue with the series 9 watch. They have found absolutely nothing that is causing it on my end. I have had it 1 year and 1 month. It’s complete BS that it quit holding a charge overnight and tons of other people are having the same issue and nothing is being done!!!! I have always been an Apple user, this is beyond frustrating and ridiculous!!!!!
I have already done that, I have been through support and senior support, I have also sent it in and had it looked at. Yet it still still does not hold a charge for more than a few hours.
I have worked with 2 senior advisors, that has been done multiple times, it is not the battery
Apple do not utilise that test. I have several cases in this forum alone like yours.
Take it or leave it, but it will only take you one night.
How did it go?
I followed the instructions in the link and when I put it back on my wrist and tried to power it on this morning it won’t turn on at all
Ok I was able to screenshot it! Now what do I do?
Thank you!
Apple Watch Series 9 battery won't hold a charge
