hat322 wrote:
Thanks for the advice. I think I've solved the Windows issue by giving Word full access to files. The external hard drive, however, I've now realised is in the NTFS format, which my old Mac didn't care about but this one does so essentially it's now Read Only. Hey ho - at least I can view and files and copy them if necessary. Time to get a new hard drive then...
Then your old Mac was using third party software to write to the NTFS volume. That third party software needs to be updated to a version compatible with your new OS. Plus you may need to give that software permission to load its driver (aka extension) in the Security section of the Privacy & Security System Settings. If there is not an option to approve the extension, then reboot the system & keep an eye out for a pop-up notice regarding that issue and/or immediately check the Security section of the Privacy & Security System Settings (it will only show that approval for a limited time after rebooting).
About system extensions and macOS - Apple Support
The better way to manage an external drive is by using a file system fully supported by macOS itself. If the drive is only used with a Mac, then use the file systems APFS or MacOS Extended (Journaled)....which one depends on the type of drive and what other Macs may need to access the drive. If the drive needs to be shared with a Windows system, then use the exFAT file system (make sure to use Disk Utility to erase it as exFAT since Windows may use a File Allocation Size that is incompatible with macOS).