My iPhone got Locked to Owner after hardware repair

My iphone 7 plus with name laurent’s iphone get locked after repairing the damaged hardware part from there it can not open with my apple id and password i used to connect with it by the time i bought it what should i do in order to recover my phone ?




[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Jan 15, 2025 6:01 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2025 6:11 AM

You have 2 issues going on there:

  • Was the repair done by an unauthorized service provider that may have attempted to use non-genuine parts and what did they say about it?
  • You may still be able to remove the Activation Lock by submitting the original purchase receipt from Apple or Authorized Apple Seller to prove ownership.

https://al-support.apple.com/#/additional-support

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My iPhone got Locked to Owner after hardware repair

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