Apple ID got hacked and locked

"Apple ID got hacked and locked: Apple ID got hacked and locked they changed my phone number too I had wiped out everything photos files to be able to use my phone still suffering about it after 2 weeks Apple support cant help at all but why?"

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Are you certain you called Apple Support?

Troubleshooting a Hacked Account:

I. Getting In to your Apple Account:

You need to get into your Apple Account. So, contact Apple Support. If you have a hacked iCloud account, then ask the Apple Rep if they can help you add Two-Factor Authentication. Ask them to assist you with changing your password to what it should be. Important: Perform a trial-&-error login session, prior to ending the call.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary



II. Secure your Info:

If concerned for device access, then (A)verify your devices, and (B)secure your account. Open a new eMail addressee d use that for your Apple ID.

1. Verify your Devices:

Verify that all devices are logged in to your account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support

then...

2. Modify your Credentials:

Having been stollen, someone lily has your credentials. So, by all means, modifying them.

• Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

III. Report Items to Apple:

So, report phone call's and messages info to Apple and modify. Use my User: Using the Photos App to Report Scams - User Tip

"thanks for your help ! I appreciate it [...]15 years of memories and files and notes all gone It hurts besides from taking some money from my apple wallet. I havent slept good because of this and it's been 2 weeks…. freakin hackers! 🙄 God bless to them hopefully they wake up one day and stop what they do to people. sorry for ranting….🙏"

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You are most welcome.

Try the following to recover your photos...

Troubleshooting Lost Photos and Videos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(

Four Tactics to Try:

A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support

B. Check iCloud, Directly:

For Photos: Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.

D. Where Else to Check:

1. PC
2. PDA
3. eMail
4. Mac Device
5. Cloud Storage
6. Android Phone
7. USB Flash Drive
8. External Hard drive
9. Secure Digital Card
10. Compact Flash Card