Can only boot on «Network Recovery Mode» with MBA 13" 2018

After buying MBA 13" 2018 (used), reinstalling Monterey (to be level with previous Mac) creating a temp user, the latest password didn't work (...). I tried to restart in «Restore Mode» to change the lost admin password with the resetpasswordoption, the «Restore Mode» start to go via net load and keep asking to login with a «AppleID» account I don't have. I'm stuck there. Can't choose startup disk with «option key». As soon as I start, the boot operation fall on «Network Restore Mode».

Posted on Jan 19, 2025 5:49 PM

Similar questions

1 reply

Jan 19, 2025 8:00 PM in response to danielrodrigue

Seems like the previous owner did not properly prepare this laptop for sale. You should return the laptop for a full refund.

FYI, here is what the previous owner should have done prior to selling the Mac:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support

Whenever someone purchases a used device, they should always perform a clean install of the OS in order to make sure it has a clean fresh OS even if the previous owner did so because you may discover that the device has a firmware lock enabled or may still be managed by the previous owner. Plus it is always good to know that the computer is clean & properly configured.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can only boot on «Network Recovery Mode» with MBA 13" 2018

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up