iPhone volume up side button is unresponsive

Last night my iPhone’s volume up side button stopped working. Volume down works fine. It’s fairly new. Physical hardware is fine (I didn’t drop it or anything.) I did all the steps — I cleaned it, restarted, etc. I also just updated the software thinking it might fix it but, nope. Please help.





[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Jan 22, 2025 9:00 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2025 9:05 AM

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation. If it doesn't.....


2) There is a problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

1 reply
Question marked as Top-ranking reply

Jan 22, 2025 9:05 AM in response to Bflaherty325

Try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation. If it doesn't.....


2) There is a problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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iPhone volume up side button is unresponsive

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