Unresponsive iPhone 13
My iPhone 13 is frozen. I tried pressing the volume up button, then pressing the volume down button, then the side button and it still doesn’t work. Any further suggestions?
[Re-Titled by Moderator]
iPhone 13, iOS 18
Question marked as
Let's make sure that you are trying the Forced Restart correctly.
Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 15-20 seconds.)
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation. If it doesn't, then.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below: