Changing Apple Account region with active subscriptions and wallet balance

hi i want to change the region to kazakhstan but i can't do it because of icloud and balance on the wallet. Can i remove the subscription from icloud and reset the account balance?


[Re-Titled By Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Jan 24, 2025 9:49 PM

Reply
2 replies

Jan 24, 2025 9:51 PM in response to Chern1251

I cloud: hi i want to change the region to kazakhstan but i can't do it because of icloud and balance on the wallet. Can i remove the subscription from icloud and reset the account balance?

———-


Changing Region of Apple ID:


Have you Relocated?:

Have you are now living in a different country/region, then you need to zero-out your balance. Then, all should be modifiable. If you are just visiting someone, however, then let things be. If you were to change it, then all would be lost. Purchases need to be repurchased in order to use them in a different country/region. this all has to do with licenses between Apple and the Studio or Developer.


So, if relocated...


Zero Out your Balance:

First off, you need to zero-out your Apple Account balance. So, either call Apple, requesting that the Apple Rep zeros it out, or purchase something for more than what is left in your Apple Account balance, using the primary method of payment to payment to pay the rest off.

Apple Support Contact Info:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Changing Apple Account region with active subscriptions and wallet balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.