Charging cable does not fit into the charging port of iPhone 15 Pro Max

My Iphone when I come to charge it I can’t insert my cable even if I push it strongly and this is my first time I had this problem any solution



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iPhone 15 Pro Max

Posted on Jan 27, 2025 7:37 AM

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Posted on Jan 27, 2025 11:59 AM

Are you sure that you are using a USB-C cable? The phone 15 series does not use a lightning cable if you just upgraded phones. Use the cable that came with the device.

3 replies

Jan 27, 2025 7:41 AM in response to zewoo257

Check your charging port to see if there is something in it such as debris. If so, use a wooden toothpick to carefully get it out. If your cable still won’t go into your charging port, then you should make an appointment at your nearest Apple Store’s Genius Bar or an Apple Authorized Service Provider for evaluation.


Genius Bar Reservation and Apple Support Options - Apple 

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Charging cable does not fit into the charging port of iPhone 15 Pro Max

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