Tap to Pay still not working

Tap to Pay is not working. No matter what store or terminal type it will not work. It will not even register adding a new CC by scan. Have to enter all manual to add to wallet. The double click functions works on websites but actual physical tap/scan is not working. I have updated to latest update. Removed card from wallet and reset phone. Any help would be appreciated.

iPhone 15, iOS 18

Posted on Jan 28, 2025 11:25 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2025 11:43 AM

You will need to have remote diagnostics done on your iPhone and pay particular attention to the NFC module.


Take your device to Apple Support and let them diagnose the issue or if you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

1 reply
Question marked as Top-ranking reply

Jan 28, 2025 11:43 AM in response to Clma1138

You will need to have remote diagnostics done on your iPhone and pay particular attention to the NFC module.


Take your device to Apple Support and let them diagnose the issue or if you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

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Tap to Pay still not working

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