Level 1

30 points

Connectivity issues on my iPhone 16 Pro Max after iOS 18.3 update

I updated yesterday to the newest 18.3 software update and later in day began having connectivity problems. If my wifi is turned on and connected I’m unable to do anything on my phone that requires internet. Google search, Amazon, banking, social media, etc

i have done a forced restart a few times, I have “forgotten network” and added it again, I’ve turned our router on and off, we DO have a strong wifi internet connection so it’s not that but I’m stumped. We also have internet television provider and it works fine, same company that is my cell provider

[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Jan 30, 2025 5:13 AM

Top-ranking reply

Jeff Donald

Level 8

44,676 points

Posted on Jan 30, 2025 5:55 AM

Please reset your network settings, followed by a forced restart of your iPhone.

Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Force restart iPhone - Apple Support

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26 replies

Jeff Donald

Level 8

44,676 points

Jan 30, 2025 8:01 AM in response to Drewald

You’re welcome and I hope you have a great day!

leehubt

Level 1

14 points

Feb 3, 2025 1:11 AM in response to Jeff Donald

I reset Network Settings sometimes and It didn't solve the problem even if I turn on/off the wifi router. Thank u.

Feb 6, 2025 1:42 PM in response to Jeff Donald

Did all this. Still problematic

aer151

Level 1

8 points

Feb 20, 2025 10:44 AM in response to Drewald

I have the same issue

Feb 25, 2025 9:04 AM in response to ResQU

Not for me...it's erratic as ever. Having to turn off wi-fi, put in airplane mode and sometimes rebooting my phone several times a day. I disabled 2.5 mhz band to see it that helps.

lyndi96

Level 1

8 points

Mar 16, 2025 6:42 AM in response to Jeff Donald

None of this worked tho. I still don’t have service from my carrier (no I don’t need to pay my bill. Everyone seems to think I’m not smart enough to pay my bills😂)

Mar 29, 2025 2:23 PM in response to Drewald

yeah that is now what’s happening to me and it’s very frustrating. So please Apple fix it and fix it fast!!!

JHRU

Level 1

8 points

Mar 30, 2025 1:52 PM in response to Drewald

Same problem started today, they need to fix this now

JHRU

Level 1

8 points

Mar 30, 2025 1:53 PM in response to Jeff Donald

It’s not the provider, the SIM card works in other phones, at least in mine anyway…

jetway

Level 3

663 points

Apr 11, 2025 11:06 PM in response to Jeff Donald

Absolutely not. An ISP can't do anything about it. The internet is the same everywhere, regardless of which provider you're using. This is just false.

BigRun

Level 1

8 points

Jun 17, 2025 2:35 AM in response to Jeff Donald

In Canada this is a non issue as it is illegal for carriers to sim lock phones. You can just move your SIM card around as you please so long as you’re paying for it and it causes no issue.

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Connectivity issues on my iPhone 16 Pro Max after iOS 18.3 update