My Etre Report - Pro Tools Crashes & Apogee Interface not recognised
iMac 27″, macOS 15.3
Question marked as
You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name. For CMM software you'd do the following search(es):
1 - Name contains cleanmymac
2 - Name contains macaw
Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages.
If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.
Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.
23 replies
Many thanks. Moving Clean My Mac to the trash doesn't seem to get rid of all traces of it in that case. And point about junk taken!
I see. It's one to avoid at all costs it seems. I have uninstalled it from within the app itself and will post the latest Etre Report to see if it has made any difference in removing all trace.
This was run having uninstalled Clean My Mac from within the app and then following instruction 1 to 3.
That’s great - I’ll do that to check. Many thanks!
The iMac much snappier now plus the music software is opening without problems at the moment. Thank you all for the tips. I'll swerve Clean My Mac at all costs in the future!
You're welcome. 👍
Another horror story to add to the list of victims.
My Etre Report - Pro Tools Crashes & Apogee Interface not recognised