My Etre Report - Pro Tools Crashes & Apogee Interface not recognised
iMac 27″, macOS 15.3
Did this just start happening? Did you do any updates or other changes?
Question marked as
You can check to see if you've removed all of the supporting files by downloading and running the shareware app Find Any File to search for any files with the application's or the developer's name in the file name. For CMM software you'd do the following search(es):
1 - Name contains cleanmymac
2 - Name contains macaw
Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages.
If you get warnings that the file can't be deleted because it is in use or used by another app boot into Safe Mode according to How to use safe mode on your Mac and delete from there.
Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.
23 replies
Started happening when updated yesterday from Ventura to Sequoia 15.3. Pro Tools is qualified with OSX 15 but at the moment only with 15.1. The Apogee Quartet crashes. Time Machine won't back up.
I've checked my music plug ins are all up to date.
Have opened the system using Command + R but First Aid failed on the Mac Data.
"CleanMyMac" claims another victim.
Ah - okay. I'm ignorant about the effects of Clean My Mac. Does it cause problems? I've tended to use it then delete it and reinstall if there seems to be a problem.
Wow' that's the longest list of third-party software that I've ever seen.
The one that stands out as the worst offender is CleanMyMac 5.
1) Uninstall CleanMyMac 5 as per the developers instruction.
2) Startup in Safe Mode followed by a normal Restart.
3) Then run and post a new EtreCheckPro Report.
Haha! Music Plug In Addiction (MPIA) has reared its expensive head. Guilty as charged, I'm sorry to say. :) "Do you really need another compressor?", I've asked myself on more than one occasion. Many thanks for replying. I will apply points 1 to 3 and post back.
👍
Points 1- 3 completed and new Etre Report run. Will post below.
"CleanMyMac" remains present and continues to affect that Mac. Those effects are likely to persist until you completely erase the Mac and reconfigure it from the ground up.
Rule 1 of Macs is don't install junk.
Many thanks. Moving Clean My Mac to the trash doesn't seem to get rid of all traces of it in that case. And point about junk taken!
Right, you have to follow its uninstallation instructions as den.thed wrote.
Dragging its app icon to the Trash only exacerbated your troubles, but it's really a moot point. Any Mac that has ever been affected by it needs to be erased and reconfigured. You are certainly welcome to remove its remaining components manually, but the effects of having used it will persist and will continue to affect that Mac until it is completely erased.
I see. It's one to avoid at all costs it seems. I have uninstalled it from within the app itself and will post the latest Etre Report to see if it has made any difference in removing all trace.
My Etre Report - Pro Tools Crashes & Apogee Interface not recognised