Wi-fi and Bluetooth settings greyed out.

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Level 1

6 points

Wi-fi and Bluetooth settings greyed out.

I have an iPhone 13 mini that has the latest update. The settings for Wi-Fi and Bluetooth keep greying out. I have rebooted the phone and have reset the network settings again and again. I’m able to connect to wi-fi each time I reset the network settings, but it only lasts for about 15 minutes before the Wi-Fi and Bluetooth settings grey out again. Any help?

Posted on Jan 31, 2025 8:56 AM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

238,420 points

Jan 31, 2025 8:59 AM in response to Yyyacre

That is most likely a hardware problem. Contact Apple Support.

Best way:

Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device

Other options:

- Click on “Support” at the top or bottom of this page
- Go to Contact Official Apple Support

(Note that both of the above have options to receive a callback or chat)

- Call Apple Support; the phone numbers are in this link→Contact Apple for support and service - Apple Support
- Make a Genius Bar appointment at an Apple Store→Genius Bar Reservation and Apple Support Options - Apple
- Find an Apple store or Apple partner service provider→Find Locations

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Wi-fi and Bluetooth settings greyed out.

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