My keypad for MacBook Pro 'M' is not working

My keypad for MacBook Pro 'M' is not working

MacBook Pro 15″, macOS 15.3

Posted on Feb 2, 2025 9:50 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2025 10:19 AM

gulam28 wrote:

My keypad for MacBook Pro 'M' is not working


I see you typed the letter 'M' unless this was a copy and paste...


Keyboard... letter M both lower case and upper case? Not clear.


How to clean the keyboard of your MacBook or MacBook Pro




you can driil down a bit for more insight

Use the Keyboard Viewer on Mac



I will say isolated individual key issues typically points to a hardware issue if no insight or resolve—

keyboards are replaced not repaired.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




you can plug in /wireless external keyboard and compare your results as a work-a- round



1 reply
Question marked as Top-ranking reply

Feb 2, 2025 10:19 AM in response to gulam28

gulam28 wrote:

My keypad for MacBook Pro 'M' is not working


I see you typed the letter 'M' unless this was a copy and paste...


Keyboard... letter M both lower case and upper case? Not clear.


How to clean the keyboard of your MacBook or MacBook Pro




you can driil down a bit for more insight

Use the Keyboard Viewer on Mac



I will say isolated individual key issues typically points to a hardware issue if no insight or resolve—

keyboards are replaced not repaired.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




you can plug in /wireless external keyboard and compare your results as a work-a- round



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My keypad for MacBook Pro 'M' is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.