USB-C to Lightning Adapter: Issue with Windows PC Connection (USB device not recognised)
Our company is using Windows PC with Apple iPhone as our company laptop and company phone.
- Windows PC: Microsoft Surface Pro 10 / Microsoft Surface Laptop 6
- Apple iPhone: iPhone 12 / iPhone 13
We are thinking the best solution of earphone for our company users to have just one earphone. So, we have tried with the below combination, but it is not compatible when we are doing the testing with Windows PC.
- Apple EarPods (Lightening Connector)
- Apple USB-C to Lightning Adapter
Once the EarPods with Adapter connecting to the Windows PC, the system shows USB device not recognised.
In Device Manager, it shows problem with the USB Composite Device.
We think it might be some kind of driver missing. We are wondering if Apple has such driver for us to download and install it n Windows PC, so that we can use Apple's EarPod with Apple's Adapter.
Anyone have similar situation or able to offer help to us?
Thank you.