How do I resolve 'iPhone unavailable' issue on stored iPhone XR?

I own an iPhone XR 100% paid for! I got a new iPhone 13 and stored the iPhone XR in case I needed it at a later date for whatever reason. When my new iPhone messed up I got the XR out of the closet, plugged it up, charged it And when it charged up it immediately said iPhone unavailable! It didn’t give me an option to enter a passcode to erase it or nothing just said iPhone unavailable with the only option being emergency phone call. I don’t care about what was on the iPhone because I got everything I needed off of it before I even stored it. I just need the thing to work because I paid for it. I own it. Can anyone tell me what to do because I’m seriously on my last leg with Apple they have been nothing but a pain in my neck constantly.



[Re-Titled by Moderator]

iPhone XR

Posted on Feb 5, 2025 10:28 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2025 10:33 AM

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 5, 2025 10:33 AM in response to Gigisings73

If you forgot the passcode on your iPhone, or your iPhone is disabled or unavailable -


Click on the link for instructions on how to reset your passcode without a computer if you have iOS 15.2 or higher.

If you see a iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support


Click on the link for instructions on how to reset your passcode using a computer.

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support


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How do I resolve 'iPhone unavailable' issue on stored iPhone XR?

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