If your credentials are not working, it would suggest your account is not an admin account or you are not a member of the print admins group (lpadmins). Is your account a standard account?
If you are an admin on your Mac, and you are comfortable with command line, you can use
lpoptions -l
to display all the options of your default printer. I will assume you only have one printer configured. This will display all of the options for the printer. An example output will look like this:
Collate/Collate: True *False
ColorModel/Color Mode: Gray *RGB
cupsPrintQuality/Quality: *Normal
Duplex/2-Sided Printing: None *DuplexNoTumble DuplexTumble
PageSize/Media Size: A4 A5 A6 B5 Env10 Env9 EnvC5 EnvDL EnvMonarch Executive FanFoldGermanLegal ISOB5 Legal *Letter Oficio Postcard Statement Custom.WIDTHxHEIGHT
MediaType/MediaType: envelope stationery cardstock labels stationery-letterhead stationery-preprinted stationery-lightweight stationery-heavyweight *any
InputSlot/Media Source: auto envelope manual tray-1
Note the syntax. The first value is the programmatic key (Duplex), the second is the human readable description (2-Sided Printing), and the final is the settable options with the active option marked with an * (None *DuplexNoTumble DuplexTumble). Initially, the printer has 2-sided printing enabled.
You can use lpstat to get the Cups printer name and then user lpadmin to modify the values of a configured printer. For example,
lpstat -v
returns
device for Home_Printer: ipps://ABCDEF123456.local.:443/ipp/print
"Home_Printer" is the Cups printer name I can now use in lpadmin. For the printer listed above, I can use the following to modify a settings:
lpadmin -p Home_Printer -o Duplex=None
The -o is the options and I a targeting the Duplex option and setting it to None. As an admin with rights to modify the printer, a sudo is not required. Repeating lpoptions -l now reports:
Duplex/2-Sided Printing: *None DuplexNoTumble DuplexTumble
Note the * is now next to None. This turns off two sided printing for this printer.
Again, you must be a local admin for this to work. If you are a local admin and access to the CUPS admin page is not working, you might try resetting the printing subsystem.