What should I do if I received the wrong Apple Watch band?

I purchased the latest Iwatch series 10. I inadvertently chose the fitness band as XL instead of M/L. I am now in India and Apple US is asking me to go to the US (which is ridiculous since i can't make plans within 14 days, i.e. the return policy) and Apple India is of no help and completely useless.


What solution do i have as an aggrieved customer here??


P.S. - Sad to see the second biggest company with such huge gaping leaks in customer service and experience. I would like to slowly shift out of apple and move to cost effective and better solutioned products.


[Re-Titled by Moderator]

Apple Watch Series 10, watchOS 11

Posted on Feb 5, 2025 11:50 PM

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Feb 6, 2025 2:53 AM in response to subhashrao

sounds like your only option is to buy a new band that match your sizes and maybe try to sell the other one second hand


of cause you can provide apple with feedback about your experiences

Product Feedback - Apple


or you can try to reach out to their official support channels for options


 Get

Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


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What should I do if I received the wrong Apple Watch band?

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