one airpod not charging intermittently

I bought new airpods in July. Lost one in on Jan. 3, replaced it at Apple Store late Jan. Now, one airpod intermittenly will not charge. Mostly the left one, sometimes the right one. Sometimes both will be charged fine, and other times one will be dead or at 2%. The case is always 80% or higher. The airpods are clean, the stems are clean, the case is clean, including where the charging contacts are. Thoughts?

Posted on Feb 7, 2025 3:38 PM

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1 reply

Feb 8, 2025 12:12 AM in response to PPepiton

Sometimes that's due to a software or compatibility issue with the replaced AirPod. At the Apple Store which you got your single AirPod replaced, they would've told you to leave the brand new AirPod in the case for about 30 minutes then perform a factory reset. That should properly pair the new AirPod to your other AirPod and the case. If you are still encountering problems after trying this, you should get support from an Apple Store.

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one airpod not charging intermittently

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