MacBook Air fingerprint reader has to be reprogrammed every day

I have a 2020 M1 MacBook Air. Every day or 2 I have to reprogram my fingerprint for the reader. My software is up to date. My finger and the scanner are clean. If I program a fingerprint today, it will work all day, but tomorrow it won't read it. I can reprogram it and it will for that day then not the next day. I've had this problem for about a year. I have the same problem if I start in safe mode.


MacBook Air 13″

Posted on Feb 7, 2025 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2025 5:41 AM

I would reinstall macOS.

You can do that without effecting your own files and data. You won't have to delete, erase, format or partition anything. But to be on the safe side it's always advised to backup you data before you do this - just in case.


Restart your MacBook Air in recovery mode and then simply select the "Reinstall macOS" app from the window. A fresh copy of the system files will be installed on the drive, replacing any that are missing or have become corrupted.


1- How to start up from macOS Recovery - Apple Support

2- How to reinstall macOS - Apple Support


2 replies
Question marked as Top-ranking reply

Feb 8, 2025 5:41 AM in response to Uncle Gonzo

I would reinstall macOS.

You can do that without effecting your own files and data. You won't have to delete, erase, format or partition anything. But to be on the safe side it's always advised to backup you data before you do this - just in case.


Restart your MacBook Air in recovery mode and then simply select the "Reinstall macOS" app from the window. A fresh copy of the system files will be installed on the drive, replacing any that are missing or have become corrupted.


1- How to start up from macOS Recovery - Apple Support

2- How to reinstall macOS - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air fingerprint reader has to be reprogrammed every day

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.