Mail app is not showing new email counts after iOS 18.3 update

Since software update 18.3, my mail app no longer shows the number of new emails I have received. I have to access the mail app to see whether I have any new emails, rather than just checking from the app screen. Does anyone else have this problem?


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Feb 9, 2025 12:16 AM

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Posted on Feb 19, 2025 11:20 AM

The solution from Rrdr87 fixed part of the problem, but the number of new messages within the mail app was still missing for me.


I got it back by going to:

mail app itself > opening the mailbox > clicking on the 3 dots at the top right > changing view from “categories” to “list view.”


Now from the Home Screen and from opening the mail app I can see how many messages I have per account.

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Mail app is not showing new email counts after iOS 18.3 update

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