"Unable to Load Video" error on iPhone when playing video uploaded to iCloud

Hi,


Uploading videos to iCloud from PC (Windows 10). When playing video from iPhone it says:

"Unable to Load Video, An error occurred while loading a higher-quality version of this video".


There are numerous of old threads here with the same issue. Some are suggesting to "accept terms and conditions", I cannot find these TOC anywhere. Some are suggesting to duplicate the video, doesn't work, it just says "Unable to Duplicate Video - This video cannot be duplicated because it is unsupported".


Love apple products and software, but sometimes it's mind boggling how errors and bugs can exist for such a long time without being fixed...


[Re-Titled by Moderator]


iPhone 16 Pro, iOS 18

Posted on Feb 9, 2025 2:56 AM

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"Unable to Load Video" error on iPhone when playing video uploaded to iCloud

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