Face ID Issue Detected | iPhone 16 pro max

Hello everyone,

I purchased an iPhone 16 Pro Max two months ago. Today, I encountered an issue where I received a message stating:

"Face ID has been detected with a problem."

I updated my phone to the latest iOS version, but the issue was not resolved. I even performed a factory reset and set up the device as new, yet the Face ID still does not work.

The phone has never been dropped, scratched, or damaged in any way.

In this case, do Apple specialists repair the device or replace it?

Wishing you all a great day, and I appreciate any solutions or guidance you can provide.