MMS texts not working correctly on iPhone 13 Pro Max

I have this 17.1.1 problem w text messages w a photo attached, to an Android phones and group texts getting split up, w no indication that when answering someone, that I am still tied into the group!


I’ve done everything recommended here except wiping my entire phone. MMS has always been activated yet when I attempt to send any photo or screenshot s warning says cannot send MMS must be activated. I even moved from AT&T (where it started) to Spectrum, keeping the same iPhone 13 Pro Max phones. The one w the problem still has it. Spectrum re-provisioned for me sending a new eSIM. No luck.


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Posted on Feb 11, 2025 10:52 AM

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3 replies

Feb 11, 2025 12:58 PM in response to Dpalz

Dpalz wrote:

Spectrum says that is something always turned on, and so did AT&T. If it was a carrier issue, it would seem odd that both companies have the same problem. I once again went through MMS, SMS, iMessage off/on. Nothing changed. Then we did a network reset. Nothing changed.

MMS has always been a phone carrier feature, pre iphone, flip phones etc.

You pay Spectrum/AT&T a monthly fee to use their service ie SMS/Cellular data/Calls and MMS.

Your line isn't provisioned correctly by them, escalate the issue to Spectrum ask to speak to a tech instead of a salesperson.

Feb 11, 2025 11:28 AM in response to Dpalz

Dpalz wrote:

I have this 17.1.1 problem w text messages w a photo attached, to an Android phones and group texts getting split up, w no indication that when answering someone, that I am still tied into the group!

I’ve done everything recommended here except wiping my entire phone. MMS has always been activated yet when I attempt to send any photo or screenshot s warning says cannot send MMS must be activated. I even moved from AT&T (where it started) to Spectrum, keeping the same iPhone 13 Pro Max phones. The one w the problem still has it. Spectrum re-provisioned for me sending a new eSIM. No luck.

[Re-Titled by Moderator]

Escalate the issue with Spectrum support, MMS is a phone carrier feature.

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MMS texts not working correctly on iPhone 13 Pro Max

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