Online purchase at Apple store not confirmed

I order an iPad at the educational store and paid with Apple Pay. There's no emailed confirmation and a pending charge on my credit card is also not showing up. I'm hesitant to repeat the order process to avoid dual charges.

iPad mini 5, iPadOS 17

Posted on Feb 11, 2025 1:42 PM

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Posted on Feb 11, 2025 1:55 PM

Try checking the order status. See information in Viewing & Changing Orders - Shopping Help - Apple


This is primarily a user-to-user support forum; other Apple users like you. You may want to call to speak with an Apple Specialist at 1‑800‑MY‑APPLE.

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Online purchase at Apple store not confirmed

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