How do I get a refund from Apple for an unsuccessful Instagram Meta Verification subscription?

I subscribed to instagram meta verification. It’s £11.99 a month. I did this so I can obviously have the blue tick but my application was denied. Instagram say “get a refund, try again” and I have before but Apple have declined my refund request even after I appealed the first one. Instagram encourages a refund and I don’t have any access to any of the features I paid for, hence why instagram encourages refunds. But Apple have denied it, for no reason.


[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Feb 13, 2025 6:07 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2025 6:22 AM

Try submitting your appeal again at reportaproblem.apple.com, as this is the only platform available for appeals. If your appeal is declined once more, connect with Apple Support via chat/call for additional assistance. If necessary, request to speak with a senior advisor who may be able to offer further help. Make sure to keep all your support interactions under a single case ID to make it easier for you and the advisors.


As a last resort, consider contacting your bank to inquire about a chargeback. Be aware that Apple may flag your account for this action, especially if your appeals have been consistently denied, so it’s best to exhaust all options with Apple first.

4 replies
Question marked as Top-ranking reply

Feb 13, 2025 6:22 AM in response to GiveMemyrefundnow

Try submitting your appeal again at reportaproblem.apple.com, as this is the only platform available for appeals. If your appeal is declined once more, connect with Apple Support via chat/call for additional assistance. If necessary, request to speak with a senior advisor who may be able to offer further help. Make sure to keep all your support interactions under a single case ID to make it easier for you and the advisors.


As a last resort, consider contacting your bank to inquire about a chargeback. Be aware that Apple may flag your account for this action, especially if your appeals have been consistently denied, so it’s best to exhaust all options with Apple first.

Feb 13, 2025 6:15 AM in response to mm_aapl

Hey, thanks for the reply! Do you know a way around appeals? Like is there an email address? As I’ve already appealed the refund and they declined it again. I explained that I don’t have access to the feature I paid for as I didn’t meet the application criteria, and that I have used this subscription before to have the same outcome and they have refunded me in the past.

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How do I get a refund from Apple for an unsuccessful Instagram Meta Verification subscription?

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